Repair Services

Operator performance and instrument uptime are critical to your research and lab operations. With decades of life sciences leadership, customers rely on Beckman Coulter for everything from preventative maintenance, genuine parts and quality repairs to comprehensive online learning and instructor-led training programs.  

Our Tech Support Call Center provides the first line of support in resolving your technical issues. Expertly trained and certified specialists help identify, isolate are resolve most technical issues by phone.

When it comes to world-class support—wherever you are—we're behind you. See our worldwide Office Locations.

Depot Calibration & Repair Services for Particle Counting Equipment & TOC analyzers

Audit-quality Calibration services, expert repairs and instrument qualification services performed at five depot locations across North America.. 

                                                                           Service Requests: serviceadmingp@beckman.com

Onsite Repairs, Calibration & Instrument Validation Services

No one knows Beckman Coulter instruments like the team that designs and builds them. When you need onsite repair, calibration or validation services, trust our factory-trained field engineers for the highest quality and most efficient service.

All Products (US & Canada): 800-369-0333

Particle Counting Repairs (US & Canada) Email: particlecountingsupport@beckman.com

  

Depot Calibration Request 

Contact Information

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Return Shipping Detail

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Calibration Service Detail
Please submit a separate form for each Instrument or Service Type request.

MET ONE Air Calibration
All instruments sent in for depot service must have an RMA number & signed proof of instrument decontamination form.  

Do not ship instruments prior to receiving your RMA number, decontamination document & shipping instructions. Instruments received without assigned RMA and Decontamination form will be returned without service.  

Pricing includes ISO/NIST calibration, certificate with ‘Before/After’ tolerance data (where applicable) & two-day courtesy return shipping. 

*Full ISO 21501-4 calibration includes counting efficiency & resolution. Charge shown is in addition to primary calibration selection. Available on MET ONE models: 3413, 3415, 3423, 3425 & 6000/7000 series.
HIAC Liquid Calibration
All instruments sent in for depot service must have an RMA number & signed proof of instrument decontamination form.  

Do not ship instruments prior to receiving your RMA number, decontamination document & shipping instructions. Instruments received without assigned RMA and Decontamination form will be returned without service.  

Pricing includes ISO/NIST calibration, certificate with ‘Before/After’ tolerance data (where applicable) & two-day courtesy return shipping.
As-Received Data is only available on HIAC Liquid PSL, PODS & 8011+ equipment.

ANATEL TOC Calibration
All instruments sent in for depot service must have an RMA number & signed proof of instrument decontamination form.  

Do not ship instruments prior to receiving your RMA number, decontamination document & shipping instructions. Instruments received without assigned RMA and Decontamination form will be returned without service.  

Pricing includes ISO/NIST calibration, certificate & two-day courtesy return shipping. 

Repair/Evaluation - All Products
All instruments sent in for depot service must have an RMA number & signed proof of instrument decontamination form.  

Do not ship instruments prior to receiving your RMA number, decontamination document & shipping instructions. Instruments received without assigned RMA and Decontamination form will be returned without service.  

Pricing includes ISO/NIST calibration, certificate with ‘Before/After’ tolerance data (where applicable) & two-day courtesy return shipping. 

For Repair Other/Eval Fee: a deposit is required to reserve an evaluation.  Once evaluated, an estimate for the cost of actual repairs will be issued for authorization before any work is completed.   If repair estimate is rejected, the evaluation fee will be invoiced and the instrument returned as is.   Services are invoiced after the maintenance is complete and the instrument has been returned.








Service Priority Selections

Payment Options
Total cost based on Calibration and Service Priority selections. Accepted forms of payment include credit card and NET-30 purchase order. Payment will be taken and processed as part of the RMA issue process. For credit card payments please call 541-472-6594. Do not email credit card information.


For Met One, HIAC, Anatel - Contract Customers enter $0.00